Parent FAQ
Questions? Moki knows!
Everything parents usually ask us on WhatsApp, answered in one place.
19 answers
What ages is Tiny Troves for?
Tiny Troves is made for kids aged 1 to 12. Toddlers have soft zones like the ball pit and giant Lego, and bigger kids love the slides, trampoline and pretend-play town.
What are your timings?
We are open Tuesday to Thursday 1 PM to 10 PM, Friday 3 PM to 11 PM, and Saturday and Sunday 1 PM to 11 PM. We are closed every Monday for deep cleaning and sanitisation.
Do kids need socks?
Yes, socks are a must on the play floor for hygiene and grip. Grown-ups who join the kids on the play floor need socks too.
Can parents stay? Do adults pay?
Yes, and we hope you do! Parents, grandparents and nannies are welcome, and adult entry is free. Our cafe seating looks right over the play area.
Can a nanny bring my child?
Yes. A nanny or any trusted adult can accompany your child. An adult must stay on the premises for children under 5.
Do I need to book a walk-in visit?
Weekdays are usually walk-in friendly. Weekends and holidays get busy, so we recommend booking a slot on WhatsApp or through our Book a Visit page.
Where exactly are you?
We are in the basement of RB Heights at Shaheen Chowk, Phase 7, Sector F, DHA Phase 1, Rawalpindi, next to Meseta Cafe and below Sky Fitness. It is right on the DHA Phase 1 and Bahria Town Phase 7 border.
Is there parking?
Yes, there is parking at RB Heights and around Shaheen Chowk.
How do you keep the play area clean?
Every surface and toy is cleaned daily, a child-safe disinfectant is sprayed every week, and we close every Monday for a full deep clean and sanitisation.
Is the play area supervised?
Our staff are on the play floor whenever we are open, and parents can watch from the cafe at all times. Children remain the responsibility of their accompanying adult.
Do you post photos of children?
We never post photos of children without a parent’s permission. That is why our website and brochure use illustrations of our mascot Moki instead.
Can we bring outside food?
Outside food is not allowed, except for baby food and special dietary needs. Our cafe serves fresh coffee, tea and snacks.
Do you have food for kids?
Yes, our cafe has kid-friendly snacks and drinks. Please let our team know about any allergies.
How far ahead should I book a birthday party?
We recommend 2 to 3 weeks ahead, and more for weekend dates. Send an enquiry from our Birthdays page and we will confirm availability on WhatsApp.
Can we bring our own cake?
Yes, you can bring your own birthday cake. We can also arrange one for you as an add-on.
Is the play area private during a party?
The Premium package includes a private play area. Basic and Deluxe parties have a reserved party zone while the play floor stays open.
Which payment methods do you accept?
Cash, card, JazzCash and Easypaisa.
How do passes work? Can siblings share?
Visit passes can be shared between siblings. Monthly passes are per child. Our free loyalty card gives you a stamp every visit, and the 10th visit is free.
Is there a sibling discount?
Yes! Siblings visiting together get a discount on walk-in entry. See our Pricing page for details.
Still have a question?
Our team usually replies within minutes during opening hours.
